Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance instructions.

First, check the power supply and ensure all connections are secure. Verify that the laser tube is functioning and that the water cooling system is operational. If the issue persists, consult the troubleshooting section of the user manual or contact our support team.

Our machines range from $1,500 for entry-level models to $10,000 for industrial-grade systems. Pricing depends on the laser power, engraving area, and additional features. Contact us for a detailed quote tailored to your needs.

Delivery typically takes 5-10 business days within the continental US. International shipping may take 2-4 weeks, depending on the destination. Expedited shipping options are available upon request.

Our standard warranty covers the laser tube, electronics, and mechanical components for 1 year. Consumable parts like lenses and mirrors are covered for 3 months. Extended warranty options are available for purchase.

Our machines are compatible with popular design software like Adobe Illustrator, CorelDRAW, and AutoCAD. We also provide proprietary software for advanced engraving control and customization.

The engraving area varies by model. Our entry-level machines offer a 12×8 inch area, while industrial models can accommodate up to 40×28 inches. Custom sizes are also available upon request.

Yes, most of our machines are designed to allow laser power upgrades. However, this may require additional components and professional installation. Contact our support team for guidance on upgrading your machine.

Always wear protective eyewear, ensure proper ventilation to avoid inhaling fumes, and never leave the machine unattended while it is operating. Keep flammable materials away from the engraving area and follow all safety guidelines outlined in the user manual.